Non-Retaliation Policy & Consumer Rights Assurance Process

Purpose

Continual Beauty is committed to protecting the rights of individuals who exercise their legal rights regarding personal data. This policy ensures that no individual faces retaliation for exercising their rights under applicable data privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).

Scope

This policy applies to all employees, contractors, and third-party service providers who interact with consumers or handle personal data on behalf of Continual Beauty.

3. Non-Retaliation Commitment

Non-Retaliation Commitment

We strictly prohibit any form of retaliation against individuals who:

Request access to their personal data.
Opt out of the sale or sharing of their personal data.
Request correction or deletion of their personal data.
Exercise any other rights granted under applicable privacy laws.

Retaliation includes, but is not limited to:

Denying products or services.
Charging different prices or imposing penalties.
Providing a different level or quality of service.
Suggesting that an individual will receive less favorable treatment for
exercising their rights.

Process for Exercising Rights without Retaliation

Step 1: Submission of Request

Individuals may exercise their rights by submitting a request through:

Emailing our Data Protection Officer at privacy@hackherapp.ai.

Step 2: Verification of Identity

To protect consumer data, we may request verification of identity before processing the request. Verification methods include:

Confirming information already on file.
Using secure authentication processes.

Step 3: Processing the Request

Requests will be processed within the legally required timeframe (e.g., 45 days under CCPA, extendable in certain circumstances).
If additional time is needed, we will inform the consumer in writing.

Step 4: Confirmation of Completion

Once the request has been processed, we will:

Provide confirmation in writing.
Explain any exceptions or denials, if applicable.

Step 5: Monitoring & Enforcement

Any employee or contractor found retaliating against an individual will face disciplinary action, up to and including termination

Contact Information

For any concerns regarding this policy or to report potential retaliation, please contact:

Data Protection Officer
privacy@hackherapp.ai

By enforcing this policy, we uphold our commitment to data privacy and consumer rights, ensuring that all individuals can exercise their legal rights freely and without fear of negative consequences.